In today's fast-paced business world, it is essential to adapt and evolve your Go-To-Market (GTM) strategies to overcome budget challenges. In this article, we discuss key tactics to ensure marketing efficiency and effectiveness, even when budget constraints loom large.
1: Advocate for Marketing Efficiency and Effectiveness Above Budget
In difficult times, top management often considers reducing go-to-market efforts, leaving marketing on the defensive about budgets. Some managers may even convince themselves that sales alone can be sufficient.
But this approach has a fundamental flaw. Today's prospects continue to be heavily influenced by their environment, trusted companies and the wealth of information available. Statistics reveal that 84 per cent of B2B buyers start their buying journey with a recommendation, and peer recommendations influence more than 90 per cent of B2B buying decisions.
Even the most successful sales teams with the best bonuses can't bridge the gap when marketing is lacking. They also struggle to deliver customer experience and effectively communicate the value of your brand. Research shows that deals are 67 per cent more likely to close when sales and marketing are aligned. successful alignment can double revenue, even in challenging environments, compared to scenarios where sales trumps marketing.
Price and product are just two of the many levers in your GTM strategy. Neglecting critical marketing levers such as brand differentiation, ecosystem engagement and positioning can lead to plummeting margins. While marketing cuts may reduce customer acquisition costs, they can lead to a significant drop in annual contract value of up to 45 per cent
Reducing marketing budgets during downturns can disrupt revenue targets and reduce portfolio impact. Instead of supporting recovery and growth, such decisions can put significant downward pressure on profit margins.
According to research, marketing budgets grew at a 72 per cent slower rate (from 10.4 per cent to 2.9 per cent) in 2023 compared to the previous year. Most of these budgets were allocated to marketing technologies, driven by the need for accelerated digital transformation. However, most digital transformation initiatives struggled to deliver returns in the short term.
Successful projects are well scoped, focussed and highly accountable. Smaller digital transformation initiatives have delivered much higher returns (around 9 to 22 times more) than larger, over-designed ones over the past three years. The main themes of success have been better training, simplified customer experiences and approaches based on decision intelligence.
For CEOs, boards, COOs and CFOs, defending marketing budgets with theoretical or outdated high-level data can be seen as a defence of inefficiency. Effective marketing organisations self-regulate by proactively evaluating the effectiveness of their technology and reallocating funds from underutilised areas.
2: Review Your Vendor Selection Process
Investments in marketing technology are one of the areas most likely to see budget cuts in 2023 and beyond. The rush for accelerated digital transformation has led to significant investments in systems that aim to increase engagement, intelligence and efficiency. However, this rapid investment has left many projects in limbo and systems orphaned.
To effectively manage your technology investments, it is essential to return to a systematic and accountable approach to technology selection. The cost of resisting technology investment was higher than the margin for error before and during COVID. In an environment where funds were plentiful, overinvestment was common, but times have changed. If you have invested more than average in marketing technology, you have an opportunity. You can emphasise your success with the right investments while eliminating problematic budget items that hinder your effectiveness. Trying to defend all aspects of your technology stack will not lead to success.
Over the last few years, revisiting your supplier selection process can have a significant impact. Consider the following:
Kullanım Durumu ve İhtiyaç Değerlendirmesi: Az kullanılan veya mevcut olmayan kullanım durumlarını destekleyen teknoloji yatırımlarını yeniden gözden geçirin.
SLA Performansı ve Yol Haritası Uyumu: Satıcıların ihtiyaçlarınızı ne kadar iyi karşıladığını değerlendirin ve gelecekteki pazar gereksinimlerini öngörün.
Ağır Tartışmalı ve Oybirliğiyle Alınan Kararları Gözden Geçirin: Geçmiş kararları, özellikle de fazla inceleme yapılmadan alınan kararları tekrar gözden geçirin. Bunları yeni kriterlere göre analiz edin ve buna göre hareket edin.
Returning to a systematic and accountable approach to technology selection can help you optimise your marketing technology stack.
3: Adopt a Value Creation Culture
Bir zamanlar moda bir sözcük olan Growth Hacking, düşük başarı oranı, sınırlı stratejik değeri, fırsat maliyetleri ve bunlarla ilişkili kurumsal ve marka riskleri nedeniyle olumsuz bir itibar kazanmıştır. Rastgele büyüme korsanlığından müşteriler için gerçek değer yaratma kültürüne geçiş, uzun vadeli başarı için şarttır.
"Value creation" involves creating offerings that fulfil customers' basic needs. Today, it extends to "adding adjacent value" to existing platforms or GTM strategies and fosters a sense of community by adding partners to traditional stakeholders.
Transitioning to value creation requires in-depth research and a solid understanding of your capabilities and customer base.
The three potential value creation actions are:
Review Market Value Gaps: Consider which of your existing GTM capabilities can fill existing market gaps
Invest in Market Intelligence: Stay informed by monitoring evolving market dynamics and early-stage startups in your industry.
Create Incentives to Create Value: Incentivise mature experimentation and avoid rewarding clumsy, cumbersome solutions.
4: Prefer Market Share to Growth Piracy
Market share should be your top priority for maintaining or expanding marketing budgets during challenging times. Many CEOs regret not prioritising market share in more favourable times. Market share strategies have lagged behind growth-at-all-costs tactics, even when they are essentially solving specific problems better than competitors.
Transitioning to market share strategies is a second-order level of thinking where real business models can demonstrate success. It requires a deep understanding of the market, competitive intelligence, company capabilities and the brand ecosystem.
Your company can gain market share in a variety of ways, including improving customer experiences, buying strategies, innovation, expanding into new markets, building partnerships, and positioning your brand effectively. Sometimes it's a matter of letting competitors make mistakes.
Ancak, daha fazla pazar payının her zaman daha iyi olmadığını unutmamak gerekir. Pazar payı, gelişigüzel elde edilmeye çalışılırsa kârlılığı azaltabilir ve iş risklerini artırabilir. Pazar payı stratejilerini dikkatlice değerlendirin ve karmaşık GTM yatırımlarını yönlendirmek için acil durum planları geliştirin.
A Message to CEOs and Boards of Directors:
Allow marketing and GTM leaders to present their case before implementing budget cuts. Recognise well-researched and proactive strategies. Review and re-evaluate decision-making processes. Reward opportunities to create lasting value. Focus on market share strategies to accelerate growth during the next economic upswing.